![]() But switching onto a phone’s data connection rather than WiFi may have some of the same effect. Some suggested that at least some of the issues might not actually be the result of problems with the banking apps themselves, but with a problem with Sky Internet, which appears to be wrongly routing internet traffic so that some websites are not working.Īs such, people might have some success changing their DNS to use Google’s, which can be done relatively simply from the browser. “We’re really sorry and are working hard to fix this,” it wrote, and asked customers to call if they have urgent issues. HSBC also said that it was aware of the problems, and said they only appeared to be affecting some of its customers. ![]() It also suggested that customers might find success if they switch between different kinds of connections, presumably to try with a different network. Natwest also acknowledged the issues and suggested that the problems could be related to what network provider customers are using. It suggested that users switch between WiFi and data connections and see if they were able to get online. Santander said on Twitter that it was aware of an issue that was stopping some of its customers from logging on. Users of the Santander, Natwest, Halifax and TSB websites and apps complained they were unable to access online banking as usual. This is getting beyond a joke.The apps run by many of the UK’s biggest banks all appear to have been hit by technical problems at the same time. James Buckley said: "TSB you keep on saying some customers are experiencing difficulties. Are you going to reimburse any fees that may be incurred?"Ĭhris B said: "TSB Do you have a timescale of when your banking will be fixed I need to send over Childcare money?" these payments could potentially be late. Stephen Butterworth said: "So if I cannot access my app/banking and need to make payments. TSB’s tweets were met with a range of complaints from users who said they were unable to transfer their money for bills and childcare. We’re working to resolve this as soon as possible." They said: "We’re aware some customers are still having issues. In an update just half an hour ago, TSB said it was still having issues. ![]() pdf document, you'll need to have a current online viewing. We're working to solve this as soon as possible." Select Model Series : - Microsoft Internet Explorer File Edit View. In a tweet earlier today TSB said: "We're sorry if you’re experiencing issues accessing our Mobile App or Internet Banking this morning. READ MORE: Car crashes off motorway and hits a tree as driver tests positive for cannabis TSB said it was aware of the problems and was working to fix them. Hundreds of customers started reporting outages from around 7am on Friday, July 29. So if you want to use online banking facility or internet banking facility of TSB Bank, you are going to visit the TSB Online website login page and then you will go to ETSB facilities provided there. DownDetector, a website that tracks which services are having issues, spiked with reports from customers. ETSB is another name for online banking of TSB or Treasury Saving Bank of Kerala. Customers trying to access their TSB banking accounts online were locked out after an outage.īoth the website and app services are affected by the outage with complaints on social media suggesting people were unable to send any money.
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